Sent USDC out from Metamask via Cronos network to a Ftx ERC20 address

Support Sending and Receiving Tokens
1

Hi would like to seek some help.

I’ve sent USDC out from my metamask via cronos network to a Ftx ERC20 address. I understand I’ve used the wrong network.

I can see my fund stucked in the cronos explorer in the erc20 address. Is there any way I can retrieve it?

I’ve raised a support ticket with ftx and pending their reply. But wish to seek some answers here as well if all hope is lost.

Thanks in advance.

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2

You cannot recover since you do not possess the secret phrase nor do you control it. You will need the assistance of FTX customer support.

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3

hi, thanks for responding!

I’m still waiting for their reply, but is the fund possible to recover in your POV?

4

Hi everyone, just like to provide an update.

FTX replied and informed that the deposit was done via an unsupported chain and thus I did not receive the funds. However out of goodwill, they refunded 95% of it into my account and that I should take extra care of it next time during transfers.

I’m happy to get back 95% as compared to losing it all. So yay to FTX. Painful lesson and fees for this transfer but always test transfer 1buck first guys.

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5

Thanks for providing the answer @life :slight_smile:

6

Glad to hear that! :slight_smile:

Good to know that FTX does provide some refunds for token transfers on the wrong network.