I attempted to make a swap in the BSC network. When I attempted to make the swap it said I had insufficient funds yet the tokens got removed from my wallet and the transaction stated it was pending. I could not change the speed or cancel the transaction because it did not give me the option. I attempted to cancel the transaction by using the method of sending a new transaction to my own address using the same nonce number. On the BSCscan site it shows it as 0 and this was the first transaction I ever attempted. When I attempt to send it to myself with a custom none of 0 it fails. On the BSC scan site it says the transaction was completed. Can someone please tell me how to get my coins or cancel the transaction?
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0x239a05684121574fbbbbcf156752c8145bf7116d2b52c8a7c4bce0ce3ddb8e78
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Can you please explain further? Do I go to that site and if so what do I do next?
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How do I reset my wallet from that website?
It wants me to import my wallet using the seed phrase. Is that what I’m supposed to do?
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Number one rule, NEVER GIVE YOUR SEED PHRASE TO ANYONE! This is NOT a soulution!
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Number one rule, NEVER GIVE YOUR SEED PHRASE TO ANYONE!
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Can anyone else help?
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Hey @mzman, sorry you had to interact with a scammer, the account has been deleted. Good job not sending your Secret Recovery Phrase 
Would you be able to send the transaction hash? If BSC scan shows the transaction as completed, it is likely the swap has been made. Since the transaction is successful, you will not be able to cancel or speed up anymore.
Tokens are only removed when the transaction is successful. If any tokens were removed from your account for a pending or failed transaction, they are only the tokens for the gas fees.
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Transaction hash; 0x239a05684121574fbbbbcf156752c8145bf7116d2b52c8a7c4bce0ce3ddb8e78
When I attempted to make the swap, Metamask said there were insufficient funds for the gas fees yet it still took my tokens for the entire amount of the swap and I received none in return. BSC says it was successful yet again I never received my funds. Please let me know how to complete or cancel the swap. Thanks
It looks like the swap was successful and the tokens were sent to your address.
Please make sure your MetaMask wallet is configured for BSC network and you have imported the correct contract address for the token:
Here is some more information on our Knowledge Base:
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Yes this is it. I figured it out just before I read this reply. Since it was a new coin it wasn’t appearing in my wallet so I had to import the coin for it to appear and once I did that, it now shows in my wallet. This is the best support I have ever received since most exchanges have zero. Thanks for the help.
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