Tokens disappeared balance at 0

hello.

On November 28 I carried out two operations from landi to busd, the first of 180 busd, it was approved, everything arrived well when I did the second operation, which was 3 busd, the balance of the token disappeared, it remained at 0. The same happened with bfc transferi from landi to bfc and it’s also 0

Report. ID

#559337

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Hey @Daure, welcome to the MetaMask community! :fox_face:

Would you be able to send a transaction hash? Where did you perform these swaps?

If I already send it to you, it is done by poocoin in but 2 of my tokens disappeared and there is no exit operation, I send you my wallet so that you can review everything 0x5beB79981f41D4D77B46104a3b721f55B4865347

If I already send it to you, it is done by poocoin in but 2 of my tokens disappeared and there is no exit operation, I send you my wallet so that you can review everything 0x5beB79981f41D4D77B46104a3b721f55B4865347

Make sure you are on the correct network and that you have imported the correct contract addresses for the token.

I would also suggest contacting the team that you have transacted the swap on.

check everything is correct the funds are the ones that disappeared even the minutes before and there is no exit from my wallet the problem is the wallet

I am sure that the problem was the wallet that the date changed for a few moments then the 180 busd disappeared and also 116 BFC I just want to know if they are reimbursed or not

1 Like

Would you be able to send transaction hashes for the swaps you are referring to?

There are transactions in your wallet to BUSD and BFC, and it looks like those transactions were successful and sent to your address. After those swaps, it looks like there have been BUSD and BFC transactions out of your wallet, which is likely why you don’t see the balance. Did you confirm these transactions?

If I confirm the transactions and they were carried out successfully but the balance does not appear, the balance I had before the transactions in those currencies is more disappeared

0xe0010791bb665ba374f16748e2c5939f2b8f87aae2510c20b944176cd5b20b8d

0xe0010791bb665ba374f16748e2c5939f2b8f87aae2510c20b944176cd5b20b8d

0xa07dbfe41bead961e8228fcb3a7870def617fb3a3790b11117641c145bc7948d

Добрый, у меня почему то не доходит наманенное с ethernin, через сеть полигона.как понять прину?

@Well26

Пожалуйста, создайте новую тему для отдельного вопроса, не относящегося к этой теме

1 Like

It looks like your swap transactions were successful and sent to your address. After your swaps for BUSD and BFC, there were other transactions that transferred BUSD and BFC out of your wallet which is likely why the balances are not showing.

Excuse me but check and there are no more operations it is a wallet error because there is no output of those tokens from my wallet … what is the solution that happens metamask is not reliable I really need answers and solution thanks

According to address 0x5beB79981f41D4D77B46104a3b721f55B4865347, there have been transfers of BUSD and BFC OUT of your wallet shortly after that have been transfers IN.

these 2 movements do not come out in my wallet

It may be that your wallet has been compromised, please submit a ticket to our support team here:

https://metamask.zendesk.com/hc/en-us/requests/new

For your privacy and security, please continue all communication with us from there. The support team will be with you as soon as they can.

Here is also some more information on our Knowledge Base that may help you: