Transfer to BiBox account, how to avoid mistake?

Hello all,

where to get information on how to make sure that the address for the token is the same for the Aquagoat tokens on the Bibox account?
The information from the Bibox customer service:

‘You need to confirm that the contract address of the currency is the same before you can transfer’

‘Before transferring money, you need to check the contract address of AQUAGOAT, and then in the AQUAGOAT address of the transfer to your account’

Can you provide more detailed information step by step to make it more clear to understand for the beginner?