Untitled collection showing in metamask

Hey guys, I have had issues since last year where the collection of our NFTs is showing up as untitled in MetaMask even though the contract name is correct in OpenSea. We have set up the correct JSON to show name and description using OpenSea’s docs so wondering why it would not pull through to metamask. Is this because we are using 1155? This is occurring on both Polygon and ETH any help or insight would be appreciated.

Example collection showing up as unidentified: Rott Loyalty ( I cannot link to it but you can search for it if you are looking for an example)

Hey @thinmintz, welcome to the MetaMask community! :fox_face:

Have you tried an alternative way of adding your NFT, such as through auto-detection or doing it manually?

Here is more information on our Knowledge Base:

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@nakedwinnie added this token manually and it still is showing as untitled. Even though opensea has it named correctly

Sorry to hear the issue still continues.

If you would like, you can submit a ticket to our support team at https://metamask.zendesk.com/hc/en-us and click Start a conversation

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