USDT withdrawfrom Kucoin wasn't receive In metamask

I withdraw USDT from Kucoin but wasn’t able to receive it in metamask. I have the right address and Kucoin said that the transaction shows completed on their end, and to reach out to receiving end. I already created a case. Did anyone encounter the same issue?

Thank you

0x

@DanAmazix, I appreciate the help

@DanAmazix here is the full link

Steps taken so far

  1. added KCC-MAINNET
  2. added usdt token ( not sure if I have the right address)
  3. I tried adding the usdt address listed on the hash

0xdac17f958d2ee523a2206206994597c13d831ec7
but it is giving me an error saying that Personal address detected. Enter the token contract address.

yes but is not showing in metadata

here is the contract address, 0xdac17f958d2ee523a2206206994597c13d831ec7

I tried adding it but it is giving me an error, can you double check the address?

yes it is the same address I use, and it is giving me an error when adding it. You can try adding the token address on your end. I am getting this error “Personal address detected. Enter the token contract address.”

never mind, I see itnow. Thank you so much @DanAmazix for the help!