USDT withdrawfrom Kucoin wasn't receive In metamask

I withdraw USDT from Kucoin but wasn’t able to receive it in metamask. I have the right address and Kucoin said that the transaction shows completed on their end, and to reach out to receiving end. I already created a case. Did anyone encounter the same issue?

Thank you

0x

@DanAmazix, I appreciate the help

@DanAmazix here is the full link

Steps taken so far

  1. added KCC-MAINNET
  2. added usdt token ( not sure if I have the right address)
  3. I tried adding the usdt address listed on the hash

0xdac17f958d2ee523a2206206994597c13d831ec7
but it is giving me an error saying that Personal address detected. Enter the token contract address.

1 Like

yes but is not showing in metadata

here is the contract address, 0xdac17f958d2ee523a2206206994597c13d831ec7

I tried adding it but it is giving me an error, can you double check the address?

yes it is the same address I use, and it is giving me an error when adding it. You can try adding the token address on your end. I am getting this error “Personal address detected. Enter the token contract address.”

never mind, I see itnow. Thank you so much @DanAmazix for the help!