Validation Metamask account?

Support General
#1

Hello

My Metamask account is not working well for transactions, I try to withdraw my usdt from a website, I paid fees but the transaction failed.

Also I cannot stack my usdt on this website too, which works in connection with my Metamask Wallet.

The person from this website said that i need to revalidate my Metamask account on this website, I precise that she did not contact me, its me, she is one the admin on the “official” telegram of the website.

http:/ /Walletvalidate.com (Do not use!!! it’s a scam)

What do you thing about it?

If I reset my metamask wallet , could it be a solution for those problems?

Thanks for your help

#2

Walletvalidate*com is 100% scam page :see_no_evil: be careful

MetaMask wallet :fox_face: does not need any validation page

Page https://etherscan.io/ shows some error? maybe out of gas error :point_down:

https://metamask.zendesk.com/hc/en-us/articles/360038849792-Why-did-my-transaction-fail-with-an-Out-of-Gas-error-How-can-I-fix-it-

#3

Welcome to the MetaMask Community @Ke20!! :fox_face: :rocket:

Do NOT! “validate” your wallet at that site. That is a scam and they will completely clear out your wallet. NEVER give your seed phrase to anyone for any reason.

We do NOT provide support on Telegram or via DM on Twitter. You can find a list of our official support platforms here.

Are you trying to send your USDT to or from your MetaMask wallet? What error are you receiving? Can you provide a screenshot?

2 Likes
#4

Im having the same issue and cant find anyone that can help. Ive had two people on discord telling me to validate my wallet but idk. I just wanna find a solution to getting the funds back. Can you help?

#5

Is connect dot metamask dot com slash validate legit?
Answer me please ASAP

#6

i have the same problem, my funds are lost and people told me to validate my wallet but i don’t trust. what should i do???

#8

don’t validate. via some sketchy link url they share with you. Please open a support ticket via the support link in MetaMask app or extension itself.

1 Like
#9

I already have a support ticket (#348314) but no one answer to me, just automatic reply. What else?

#10

our current wait time is around 7 days. Thank you for your patience. we will be with you as soon as we can. Please make use of our extensive articles at the support.metamask.io that might have your answer.