View: Root TypeError: Cannot read property 'toLowerCase' of undefined

Got this error when logging in my MetaMask
How do I fix this?

Please reach out to MetaMask Support.

  • This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.

Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.

2 Likes

Hello 2Cu4,

I face the problem not getting the link to the bot. Symbol is available on website but without link, see picture.
Is there a nother opportunity getting a ticket started?

Thanks for your support!

hi @Firefox24 . Refresh the page to see if it works.
If not, you can change to another browser.

Or check out the suggestions here.

2 Likes

Please fix my problem
View: Root
TypeError: Cannot read property ‘toLowerCase’ of undefined

@Exxon please see the posts above to contact the support team