Pls I tried to log into my meta mask wallet with my fingerprint but it kept loading and there is something popping bringing " Type Error cannot read property name of undefined" I’m reporting this issue so it can be fixed
Have you tried to restart your device?
Yes I have restart my phone severally it’s still bringing same thing. Pls help me out
Funniest part I don’t have my seed phrase
Please reach out to MetaMask Support.
Visit : https://support.metamask.io/
Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:
- This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.
Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.
What should I do pls to fix this back
Get in touch with the support team as @nakedwinnie suggested and do NOT uninstall your MetaMask app.
I can’t found any blue button . Pls I need to fix this as soon as possible pls
It may take a few seconds to load, if not please see here on the Knowledge Base:
It’s not working out . Pls .
Have you followed the steps on the article?
Tried another browser? Disabling any interfering applications like adblockers?
It’s still not working out . Crying out loud oh
Is there way of sending what’s it’s bringing. For more clarification
Contact the support staff as described by nakedwinnie and you will get a more professional and comprehensive answer!
You can also contact the MM support team from inside the app or browser extension. You go to Settings → support.
Is still not working out . How will I get back my wallet
Did you contact the team like we advised above?
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