Can anyone help me with this issue. Somehow someone hacked my Meta Mask account. I bought Retik through my Meta Mask wallet and you can’t see your Retik token on the Retik site when trying to claim them without the wallet you bought them through. I need to claim the rest of my Retik which I used my Meta Mask wallet to send it all over to Uniswap. Everytime I put money in Meta Mask the hacker steals my money and my tokens. What can I do here? Already reached out to Retik to see if I can switch wallets and just use my Uniswap wallet but no response. Thanks!
Hi @Landscaper76 , welcome to MetaMask community!
Sorry to hear this has happened.
The next steps are to contact the support team. Please refer to this post here:
During the presale of Retik I bought 5682 tokens. When it came time to claim Retik only allowed 5% a week for 20 weeks to be claimed. I had purchased Retik and linked my Meta Mask wallet to Retik to claim my tokens when the time came. I was able to claim 277 tokens the first time and send it to my Uniswap account with no issue. When I went to claim the second week I noticed every stage I went to claim, and when my tokens went into Meta Mask, within seconds my eutherum account and Retik Meta mask wallet was drained. Lucky Retik only allowed 5% a week or they would have gotten all my tokens. How do I get my Retik tokens with my Meta Mask wallet attached to the Retik site. Retik will not show your tokens with any other wallets but the one you bought Retik with and that was my Meta Mask wallet. I tried attaching my CoinBase wallet and Retik would not show my tokens. Should I shutdown the Meta Mask site and upload it again and put in my recovery code and then try to get my Retik tokens again? Please someone help… Thanks!
Please contact the support team and continue further communication with them there as Chinzilla advised
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