When transferring MATIC to Ethereum, they wrote off my MATICs, but did not give Ethereum (EXCHANGE)

When transferring MATIC to Ethereum, they wrote off my MATICs, but did not give Ethereum (EXCHANGE)

Can you be more specific? What problems have you encountered?

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Hi @CHROME_X ,

Like @Tksly asked, could you share more information?

Where did you do the tokenswap?

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A transaction hash would help us look into what happened.

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