When transferring MATIC to Ethereum, they wrote off my MATICs, but did not give Ethereum (EXCHANGE)

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When transferring MATIC to Ethereum, they wrote off my MATICs, but did not give Ethereum (EXCHANGE)

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Can you be more specific? What problems have you encountered?

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Hi @CHROME_X ,

Like @Tksly asked, could you share more information?

Where did you do the tokenswap?

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A transaction hash would help us look into what happened.

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