Account recovery

Support Backup / Restore / Import
4

Hey there, if you don’t know your private key you can try some of these methods below

Here’s what you can try to regain access:

  1. Check for Backups: Look for any backups or files where you might have saved the private key or JSON file when the account was first imported. If you used cloud storage, an external drive, or another location, it’s worth checking there.
  2. Search Old Device Backups: If you have a backup of your previous device, check any directories (such as “Downloads” or “Documents”) where you might find JSON files or the private key you used to import the account.

If none of the above methods work, you can also check out this lengthy document provided by MetaMask Can I access my accounts without my secret Recovery Phrase?

Without access to the private key or JSON file, MetaMask is limited in recovery options due to the security-focused nature of MetaMask and blockchain technology.

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