Account will not import wallet, 'Import' is greyed out

Thank you for clarifying your issue.

For your privacy and security, NEVER post your phone number on a public forum.

When importing your wallet to MetaMask, you will need the private key, not the seed phrase. You can find steps to import a private key here.

Before doing this, securely save and store your MetaMask wallet’s seed phrase (NEVER give it to anyone for any reason).

Uninstall then reinstall your MetaMask wallet. Next, import your privacy key as outlined in the link provided above.

Please let me know if you have any further questions.

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