Cannot reset the wallet

tjmarz · August 10, 2021, 11:18pm

I am new to MetaMask. I have a failed tx. I have my seed phrase, but when I click on “reset” nothing happens. Just looking to clear the failed tx as it is holding everything up. Seems like it should be easier than this. Any help would be great!!

LisaG · August 10, 2021, 11:26pm

What does the failed transaction show ? Can you share txhash to check ? @tjmarz

tjmarz · August 10, 2021, 11:33pm

Transaction Hash:

0x4421de3ef1a2cce45efcb28098b6df3a793707af6f65621b89098b80d5c843ce

Status:

Fail

Block:

LisaG · August 10, 2021, 11:46pm

The pending transaction is what you want to cancel right ?

tjmarz · August 10, 2021, 11:51pm

Yes, it is actually a failed tx that now has others pending. The only way I know how to correct this is to reset the wallet.