Can't reveal secret phrase, can't see account,

Piscesso · May 20, 2023, 5:52pm

Hi, I need help with the iPhone MetaMask app, today, stop showing accounts, I can’t reveal secret phrase to wallet, and I can’t change my MetaMask password. I don’t have phrases to some my wallet;( Help me please, I have an app without accounts my funds disappear.

I see that error, I can’t reveal SRP;(
View: ActivityView
TypeError: undefined is not an object (evaluating ‘e.toLowerCase’)

nakedwinnie · May 20, 2023, 7:02pm

Please reach out to MetaMask Support.

Visit : https://support.metamask.io/
Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:

This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.

Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.

Piscesso · May 20, 2023, 8:21pm

I need help all my accounts dissaapear;(

nakedwinnie · May 20, 2023, 8:36pm

Please contact support with the link I shared above