Metamask mobile error, forgot 12 seed phrase, help me

[mabubeo86]

my app on iphone suddenly error. i still log in app but nothing show, all my wallet lost and cant show
on screen. i cant create new account
but still import acccount. but i cant get my 12 seed
phrase in app, nothing show.

please help me, how can i recover my seed phrase,

[nakedwinnie]

Hey @mabubeo86, please go to https://support.metamask.io/ and click the blue Start a conversation button to contact the support team

[mabubeo86]

thanks, i was supporrted and now
i wait email, hope i can recover my wallet

[mabubeo86]

i cant do nothing anyone help me, support by MetaMask so slow

[KBeeTheCapybara]

Hi @mabubeo86

You will want to wait for a response from support. It should be soon, hang in there!

[mabubeo86]

they said this is a known bug that is currently being investigated. i want to know how can i access all my fund and my wallet. anynone help me, MetaMask support team still give me answer

[nakedwinnie]

You can import an account to another instance of MetaMask. Here is more information on our Knowledge Base:

How to import an account

Please continue communicating with the support team and asking further questions there.

[mabubeo86]

but i havent 12 seed phrase, now i can log in to my MetaMask app but i can get my 12 seed phrase, my app show nothing although log in

[mabubeo86]

anyone same issue? so sad