Coins not showing in wallet between network switching

I am trying to transfer some tokens from an account created in Ethereum Network to a new account created in a Matic Mainnet. The transaction is successful and I can see the tokens if I am in Ethereum Network, but when I switch to Matic Mainnet, it does not show any of my tokens and display an error message “Unable to load balance”. Can you please look into this and resolve asap.


I have the same problem. Did you find a solution?