Coins not showing in wallet between network switching

I am trying to transfer some tokens from an account created in Ethereum Network to a new account created in a Matic Mainnet. The transaction is successful and I can see the tokens if I am in Ethereum Network, but when I switch to Matic Mainnet, it does not show any of my tokens and display an error message “Unable to load balance”. Can you please look into this and resolve asap.

Thanks

I have the same problem. Did you find a solution?