This community is built by people around the world. We come from various walks of life with many perspectives. Honor that diversity; it gives us strength.
There are a few rules we have:
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Be kind to everyone—we’re all friends here
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Respect all members of the community and ecosystem
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Attempt collaboration before conflict
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Demeaning, discriminatory, or harassing behavior/ speech will not be tolerated
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NSFW and offensive content is prohibited
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Participate in an authentic and active way
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Act in a way that promotes the Community long-term
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Strict no tolerance regarding spam, cyberthreats, cyberbullying - advertisement or promotion without approval
Please…
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Refrain from posting the same message in multiple categories.
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Refrain from posting repetitive messages in the same category.
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Stay on topic in regards to the category you’re posting in.
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Open a support ticket if you need to include information such as your account’s public key.
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Submit your post in English, so it is easily searchable for all users.
Pro Tips:
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Never give anyone (including Support Admins) or any site your Secret Recovery Phrase or private key.
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Keep one post only to one issue, this will help the community to answer these quicker.
FAQ:
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Why was my post or comment deleted?
- If a post or comment violates our user agreement, repetitive, or does not contribute to the conversation, it will be deleted.
*For better security, all posts or comments containing account information or Secret Recovery Phrases will be removed.
- If a post or comment violates our user agreement, repetitive, or does not contribute to the conversation, it will be deleted.
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Why haven’t I received a response from an admin?
- While our admins try to respond to as many questions as possible, the benefit of a community support forum is any member of the community can contribute to the conversation. Our admins will respond to as many questions as possible.
- If you need one on one assistance with your issue(s), please Reach out to our helpdesk then click ‘Start a Conversation’ button. The bot will ask a few questions the get you routed to the right team in support.
