Confirm password Issue

Hi after i add value to wallet, app force me “protect wallet” process that in step 2 after I confirm password app return error “Couldn’t unlock your account”, now i have password and unlock app every time but cant finish “protect wallet” process

guys plz help me, after enter password, app force me protect with recovery pharase and then error password in step 2 (confirm password), i copy past same password that i login to app

It would be best if you contact Support team at and click Start a Conversation


Once you click Start a conversation a live chat bot will appear on your screen. It will give you an automated response at first, but afterwards you should be able to contact the support team directly.

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