FTM to Kucoin/Binance

Hi Guys.

I hold FTM in an etherium mainnet account (ERC 20), but when attempting to send to an exchange, it does not give me the option to do so. It shows my balance/assets in the top box, but upon attempting to enter the amount to send, it does not prompt me to do anything. Also, where the “max” tab is located, this appears to be greyed out as I usually select this to transfer the lot. I’ve tested other assets and its giving me no problems. I would appreciate some help as it’s frustrating the life out of me.