Help with screenshot

iyoy · February 8, 2022, 7:20pm

hi can someone help me with this problem? i really dont know what am i supposed to do.

nakedwinnie · February 8, 2022, 7:25pm

Hey @iyoy, welcome to the MetaMask community!

Pending transactions on the Ronin bridge cannot be canceled. I would suggest reaching out to their team to see if there is anything they can do for you.

iyoy · February 8, 2022, 7:29pm

i have tried start a conversation but no respond

iyoy · February 8, 2022, 7:37pm

how can i get TXID? i need that to submit a ticket

nakedwinnie · February 8, 2022, 7:58pm

Here’s an article on our Knowledge Base:

You can also search for your transaction on Etherscan.com with your wallet address.

iyoy · February 9, 2022, 6:42am

all i have is just this tx hash. can you help me please

nakedwinnie · February 9, 2022, 5:01pm

Sorry to say, but the transaction is pending on the Ronin bridge and there is nothing that MetaMask can do for it.

Please continue communication with their team and wait for their response.

system · March 10, 2022, 7:21pm

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