I have uninstalled Metamask because I wasn’t able to view the balance of my coins. When I reinstalled the app entering the “seed phrase “ I didn’t manage to recover my existing account because it requires my private access key which I hadn’t saved as it wasn’t stated. I’m asking you if there is a way to get back my existing account only by seed phrase which i still have.
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Hello, @Oricapo ! Welcome to the community! Please check this article about how to restore your original wallet: https://metamask.zendesk.com/hc/en-us/articles/360015489271-How-to-add-missing-accounts-after-restoring-with-Seed-Phrase-Secret-Recovery-Phrase
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Hello can you help me same problem?
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Hi there,
I have the exact same problem, did you manage to get it sorted? I’ve been down every road in this and am hitting the wall.
Many thanks
DQ
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did you get any solution?
Same happened to me. Metamask Support Team should have solved that issue.
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Same issue here - any solution?
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I have this issue too and this article didn`t help, can you help me?
HELLO META MASK,
Is there any updates?
THANKS
AZIZ
Hi, I have in my Wallet 2 accounts, or 2 public addresses, the first one is the one it gave by default and the second one I created to use in the BSC network. Yesterday I had problems on my cell phone and needed to reinstall the app. I entered the 12 words, and as usual, it showed me only the default address, I registered the Binance Network, and following the recommendations, I gave it create, so I could recover the second public address, I did it 1, 2, 3 up to 26 times and it still does not show me the Public Address that I had originally. IT IS NOT AN IMPORTED ACCOUNT. It is original from the same wallet. I am entering the seed in the correct order and form, I check to avoid possible errors, and still nothing. I can’t get the second account to appear, I check Bscscan and there I can see my public address, with its balance, but I can’t see it in Metamask. It is the account I have to enter PlanVsUndead. I wrote to metamask support, but they claim it is impossible for this to happen, but it is happening to me!!!, and I read that I am not the only person with this situation, but metamask does not respond and does not seem to take reports seriously. Can you help me?
Metamask does not respond, because they claim, they are lies, or it is false what we say, apparently their algorithms are INFALLIBLE, they think so, because there are many of us with the same problem and still nothing, I have already generated more than 60 accounts, trying to show me the old one, where I have the funds, crazy.
I have already tried this:
The account you are missing was a secondary account created under the Secret Recovery Phrase you currently have.
To check if that is the case, use https:// danfinlay. github. io/ mnemonic-account-generator/ to generate 10 to 100 accounts and check if the missing accounts are in that list.
I generated up to 10000 accounts following that system and still the account I am looking for is not showing up, no one responds on Metamask, what I have done is because other members of this community have posted suggesting, but Metamask DOES NOT RESPOND.
In view of the fact that Metamask Support is not responding, and keeps us on the verge of despair. Searching in the networks I found this information https: // blockmit . com /guias /variadas /generar-semillas-bip39-con-dados/ I read and applied what he recommended (following the advice, offline) and I have been generating, more quickly, the accounts, this program generates the public address and even the private address, matches the accounts that I was creating in my wallet, I still do not find the public address I am looking for (with this system I have generated more than 60 thousand, and nothing). I will keep insisting. If you want to try your luck, let’s see if you can find a solution. It is simple to use… Generate a random mnemonic 12 or 24 words, just indicate the amount of words of your seed, in my case it is 12, BIP39 Mnemonic : place the seed phrase (12 words), Coin : select the currency, in our case ETH, and wait for the wallet to be generated, by default there are 20, but you can request to generate more, I have been generating from 10 thousand to 10 thousand. The page will show you a list of 4 columns, including the public address and the private address (which is what we need to import the account). IMPORTANT : you must use this page offline, and if possible on a computer that is not yours, it is recommended. As I told you, I still can’t find my lost public address, the others appear, but I keep trying. Do it at your own risk and discretion, if you manage to get what you are looking for, I recommend to withdraw your currency and leave that account. This is the Link https: // bip39 . net
Have Good Look
Literally same issue except the account I am missing the private key to is associated with a hardware wallet. I can’t believe this issue isn’t resolve yet!
Similar issue! Locked my main MM wallet, imported a coinbase wallet, and when I enter the seedphrase for the main MM wallet, it points me to the coinbase wallet.
Did not write down private key as I distinctly remember needing EITHER/OR Private key/seed phrase, and thought it would be a drag to use private key.
This service really isn’t clear about a lot of things.
I have the same issue since yesterday. I have only one MM account with one seed phrase I used earlier. Back then it worked. Second time used the exact same phrase and now different account adresses are showing up.
I can see my original adres on bscscan.
I see SO many topics about this and I also tried yesterday the WHOLE day everything whats stated in those links.
Problem is, I know 1000% sure I used the right seed phrase. I wrote it down on paper AND digital. Like: 1. 2. 3. Etc. So the order is also right.
This is a real problem bevause many people are affected with this.
Hey @Stoki, welcome to the MetaMask community! 
Glad you figured out your problem:
For future reference, please only post the same issue once 