Lost seed phrase cant log in

[Tksly]

The private key and mnemonic words are the only credentials that can restore the account, so we have been emphasizing that users must keep them and not lose them. I’m sorry you have encountered this problem. You can check the following articles to see if they are helpful to you.

Metamask is Blank - MacOS and Firefox

Here’s the steps to recover the lost vault data. Dan Finlay built this tool to help recover missing accounts created with “create new account” Mnemonic Account Generator (will post the detailed instructions on how to use it when I can find it) For the white screen issue, reach out to our helpdesk: https://support.metamask.io and click the blue “Start a Conversation” button. The bot will ask a few questions then get you connected. This is something we’ve been trying to gather more data on. Le…