I sent matic from metamask red polygon to my binance wallet (image of addresses) and I have not received anything, I have verified the transaction and this appears (image). how can I solve it?
Hello, are you sending matic in polygon chain?
Yes i used polygon chain in the transaction
Please provide the transaction hash and I’ll check it for you
0xab621e078c427093d0c08b01f351199bb82d80511db80112642352fc63b9f6ba
Thx
It seems that you transferred matic to the contract address of matic, not to your exchange address. The coin is lost
I thinkt it’s impossible because i repeat the same process after the first one transaction to check that it’s correct and the 2 after transaction works well… but okay, thanks for ur help. It not possible to send the images to anywhere to try to recover it?
I have carefully checked your transfer, which makes me wonder why the to contract address is displayed if it is only a transfer. I see that you have successfully transferred to your exchange address in this way before, so can you tell me the specific steps of your transfer?
Hi @AHM95 unfortunately as noted by @Tksly , provided by your transaction hash that transaction was made to a contract address not on Binance address that’s why it never showed in Binance wallet.
Im sure that I used my binance address idk how it was changed , but thanks for help, appreciate it
However, your transfer is very strange. According to your previous records, you did successfully turn a 50matic, but the same method you used to turn 60matic disappeared the day before. I don’t know if it’s the problem of polygon node. You can wait a few days to see. In addition, do you transfer out directly from metamask?
Okay thanks I hope to get lucky, yes transfer out directly from metamask
I put a ticket on binance and they said: Error with the transaction. Contact the withdrawal platform for further assistance.
Because your order looks like a contract transfer, all exchanges do not support contract transfer, so it is likely to have been lost
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