“Metamask cannot load balance”

Support General
1

Description:
“MetaMask cannot load balance”

Purpose:
“MetaMask cannot load balance”

Extension/Mobile/Both:
“MetaMask cannot load balance”

Images/Attachments:
“MetaMask cannot load balance”

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hi @user1895 .
There may be a temporary problem with MetaMask’s default rpc.
You can use the following tool to change your rpc:
https:// ct.app/rpcServer/eth
connect MetaMask, then switch to a new rpc.

Then your balance should be displayed normally.

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hi @user1895 , this is not the right place for your comment, please use the Support category next time. Regarding your comment, try changing the RPC as suggested by our guide. Thanks

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Hi you !! Are you know about new mobile app MetaMask is can’t access after up 7.37.0 version

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Yes, there has been several users reporting the issue, the team is working on a fix. Thanks for bringing to our attention, please use Support category next time so we can rightly track, thanks a lot!

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Many thank for your support !!!

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I just entered my password 5 times, it didn’t confirm, and I refreshed the page a few times, but it opened. I’ll explain why it happened this way. Maybe it’ll be useful to someone. My Go battery was in super optimization mode when I logged in.

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When I logged in, it didn’t work because firstly, we need a Vpn, and secondly, the battery wouldn’t let it work, it kept giving an error. I came out and took the phone out of recovery mode without closing the MetaMask screen. Of course,This is the second time. The first time I reset the wallet.

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Thanks for sharing possible troubleshooting steps, so you figured it out by yourself and everything is okay now?

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