Metamask white screen

[Rabcistan]

Hi,
I’ve been having a white screen in the metamask extension for a week now.
I reinstalled the extension, I also reinstalled the chrome browser, firefox, vivaldi and nothing changed the still white screen.
I have all the passwords.
Everything is fine on the mobile.
Can you help how to get metamask back on laptop without white screen.
Thanks.

[Tksly]

Can you take a picture?

[Rabcistan]

I cant add photo and link as new user
“Sorry, new users can’t put links in posts”

[Tksly]

Metamask Firefox blank/white screen

For users experiencing this white screen issue, please help to submit a support ticket through the support link via your app or extensions with the version number and the background log https://metamask.zendesk.com/hc/en-us/articles/360015290092-How-to-download-state-logs

You can check this article. If you still have questions, please ask again

[Rabcistan]

I read this one day ago ,but not help to me.
Btw also i cant open my Ronin wallet,wallet still loading.

[Tksly]

Is it related to your network? You can try using VPN

[Rabcistan]

I don’t want to use VPN because the last time when i used VPN I was scammed and i lost all my funds.

[KBeeTheCapybara]

What browser are you using @Rabcistan ? Could you try Chrome on your desktop?

[Rabcistan]

hi, i use chrome browser, firefox, vivaldi
i have the same issue with all browser ,white screen still.

[KBeeTheCapybara]

@Rabcistan - thanks! I’ll also try to escalate to MM too. This may be something they’re already aware of and working on. Betting it will be resolved. More people will be on tomorrow with responses I bet!

[Tksly]

Can give the computer antivirus try to see if the virus?

[HiroProtagonist]

Reach out to our helpdesk: https://support.metamask.io and click the blue “Start a Conversation” button. The bot will ask a few questions then get you connected.