Windows Firefox Extension Metamask is blank white

Windows Firefox Extension MetaMask is blank white when accessed. Version 10.12.4 and Firefox 103.0.2. This happened after a hard shutdown of windows 10. After restart only get white box. Cannot connect to websites.

1 Like

Hi @Moonraker ,

Reach out to our helpdesk: and click the blue “Start a Conversation” button. The bot will ask a few questions then get you connected. Remember, support will never ask for your secret recovery phrase; thank you.


Hi @Moonraker do you have MetaMask seed phrase?
If YES :smiley: reinstall the MetaMask :fox_face: wallet.
If NO :slightly_smiling_face: you have to find the MetaMask Vault Data in the computer…


This topic was automatically closed after 30 days. New replies are no longer allowed.