meta
May 9, 2022, 1:43pm
1
Metamask is not open - only white box
browser FireFox
100.0
Firefox Release
May 3, 2022
Luigi
May 9, 2022, 1:58pm
2
Hi @meta you have a MetaMask seed phrase or not?
First try MetaMask wallet + Chrome browser
Then remove the MetaMask wallet from the Firefox browser
and again install MetaMask wallet to Firefox browser.
meta
May 9, 2022, 2:15pm
3
will try . is there an option to export PK or find them in my desktop?
Luigi
May 9, 2022, 2:19pm
4
Try Chrome browser
How to Export an Account Private Key:
meta
May 9, 2022, 2:26pm
5
I want to export PK / SEED from my - from my white box metmask … is it possible ?
Luigi
May 9, 2022, 2:35pm
6
NO Do you have imported accounts there?
You can also try the solution that is here:
opened 06:18PM - 12 Aug 20 UTC
type-bug
browser-firefox
needs-reproduction
Sev1-high
Team 🌱
Team 🌳
stedmap team
**[Edited by MetaMask] If you are experiencing this issue, before reinstalling M… etaMask, [read this on how you can help us out by providing us with more information](https://github.com/MetaMask/metamask-extension/issues/9196#issuecomment-1034044323). Thank you!**
---
Hello,
Browser details:
- MacOS 10.14.6 (Mojave) on Macbook Air (2014)
- Browser: Firefox 79.0
- MetaMask Version: 8.0.7 (last updated: August 12, 2020)
So, I guess after its update, my Metamask wallet went blank.
![image](https://user-images.githubusercontent.com/4160284/90051911-b53de300-dcd8-11ea-836b-1840310c2bc1.png)
Apparently, back when I wrote down the seed words, there must have been some mistake because when restoring the wallet on another computer, an unknown address with 0 funds was showed. I guess, I mixed up something I don't know.
system
Closed
June 8, 2022, 1:44pm
9
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