MetaMask Blank Screen on Firefox but no seed

Hi , i have a problem >

I’m on Firefox and I can’t find how to get my seed via the vault data then the vault decryptor like on google chrome but I can’t find how to do it at all …
If anyone can help me solve this via Firefox files or whatever I would be grateful

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Hey @Ninooow, welcome to the MetaMask community! :fox_face:

For the blank screen, try restarting your browser or reinstalling MetaMask.

Instructions for using the Vault Decryptor to restore your Secret Recovery Phrase on Firefox are on our Knowledge Base here:

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Now , I have this problem , since I have MM in white even when I open it wide it is displayed in white and the command gives nothing …

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@Ninooow I had this problem a month ago :slightly_smiling_face: but I had a MetaMask seed phrase.

But I didn’t use MetaMask seed :grinning: I used Previous Versions folder:
C:\Users\XXXX\AppData\Roaming\Mozilla\Firefox\Profiles\XXXXXXX.default-release\storage\default\moz-extension+++XXXXX-XXXXX-XXXXX-XXXX-XXX^userContextId=XXXXXX

image002

But this feature must be turned on… :roll_eyes: and I don’t know
if you use Windows? :grinning_face_with_smiling_eyes: 7, 10, 11? or Linux…?

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I’m on Windows 10 my friend

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and don’t you have the back up feature turned on there?

Restore-Previous

try clicking the left mouse button in some folder and click Restore previous version

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I only have this :’( please help me my friend

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random folders ? or Mozilla folders?

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try random folders :slightly_smiling_face:

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image
nothing :frowning:

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Yes :roll_eyes: because the feature is not turned on :neutral_face: it’s a pity.

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:cry: Oh my god im unlucky

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but i can’t turn on the feature , i don’t have…

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But maybe exist another option :grinning:

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I hope so much but I can’t find

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@Ninooow it would like a program that could find the old data :slightly_smiling_face: something like ShadowExplorer.com - Downloads or PreviousFilesRecovery but better

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will test this now!!!

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Try it :thinking: but it would take something better.

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image
I have only this dates and i think i lost the mm later but i will test my friend

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Try it on the folder:
C:\Users\XXXX\AppData\Roaming\Mozilla\Firefox\Profiles\XXXXXXX.default-release\storage\default\moz-extension+++XXXXX-XXXXX-XXXXX-XXXX-XXX^userContextId=XXXXXX

But back up this folder first :slightly_smiling_face:

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