MetaMask Chrome extension ALL White

Hey all,

My Metamask that is not functioning and I dont know how to get it back and working. It is showing as all white when i click on it. Thoughts?

Welcome to the MetaMask Community @recnelis!! :fox_face: :rocket:

So sorry for the trouble with your web browser extension. Check that it is up to date, clear your cache, and try restarting your computer.

If you still receive this error, first, make sure you have securely saved and stored your seed phrase. Next, uninstall and reinstall the web browser extension. You will then be prompted to restore your MetaMask wallet with your seed phrase. Do NOT do this, if you do not have your seed phrase.

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I sadly dont seem to have my Seed phrase. Do you have a suggestion on how I might recover?

Hi Jason try this :point_down: How to use the Vault Decryptor with the MetaMask Vault Data

https://metamask.zendesk.com/hc/en-us/articles/360018766351

If you were using the Google Chrome browser in Windows 10, you should be able to find the location of the Vault by going to this folder location (you need to be able to see the hidden files) :exclamation:

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