I cannot see the conversion to $$ in my wallet from 2 weeks ago. This happens in all my computers, so is not a software issue. in the setup windows it says “No currency conversion date available” and other days says “reached rate limit” and other days says “upgrade your account”
I am using last extension version. One computer is safari other two computers are chrome.
All connected to same ethernet at my home.
The most strange thing is this: if I connect my laptop to my mobile data through sharing wifi from mobile to laptot IT WORKS PREFECTLY. If I come back to the home wifi, it does not work
So it seems I have overpassed some conversion rate and my IP is blocked for that reason in the API used by MetaMask for obtaining conversion rate.
This happens in all blockains (bnb eth matic …)
Support team is not solving my problem. Does the community have any solution?
The upgrade your account thing sounds scammy. Are you sure you’re using the right MetaMask extension? You can add it from metamask.io to make sure it’s the official one for whatever supported browser you’re on and want to add it too. Have you also tried other browsers? Here’s an article on how to make sure the extension gets updated in case there are issues there.
Hello, yes, my extension is the official one.
now appears this message
You are over your rate limit please upgrade your account!
I have been using MetaMask for more than 2 years, not new. And it works properly for swaps, sending and so on.
And the “rate limit” does not sound strange since I beleive I have passed some rate due to I use a lot MetaMask, in three computers at same time (different blockchain each) almost all day long (except when I sleep hahaha)
I have never heard about this error before, but doing a search I can see others have had the same problem and for some, it was the VPN that did it. As @Chinzilla say, try to turn your VPN off, if you use one.