Need help: Legitimate business falsely flagged — changeum.io

Hello,

I was advised to post here from the Bitcointalk forum:
bitcointalk(.)org/index.php?topic=5559254.20

We are requesting help with a false positive blocklist issue.

About Us

Changeum(.)io is a cryptocurrency exchange service operated by MUSS INTERNATIONAL TRADING CORP, registered in Panama. We provide crypto-to-crypto exchange services and have been operating for over a year.

What Happened

On January 4, 2026, a competitor contacted us via live chat, made threats, and stated he would “flag” our website. The same day, our domain was added to the MetaMask blocklist.

Evidence of threats:

Our Legitimacy

  • VirusTotal: 96/97 security vendors mark the domain as clean
  • Trustpilot: 4.4/5 rating with real customer reviews
  • Zero scam reports or negative mentions anywhere
  • 1+ year operating without incidents

Previous Attempts

We submitted 4 GitHub issues to eth-phishing-detect (#216822, #216779, #217702, #218039) — all were closed without any response or review.

Request

We kindly ask for a manual review of our domain. We are a legitimate business, always open to dialogue, and ready to provide any documentation including incorporation documents.

Please help us resolve this issue. Thank you.

Hi and thank you for reaching out regarding this!

I’ve escalated this to the appropriate team so they can take a closer look, we will let you know here as soon as we have an update on this. :grinning_face: :hot_beverage: