New Update - Completely bugged out?!

Support
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I’ve been using MetaMask for two years with little to no problems, but after this last update I can’t do literally anything. Not only does it take extremely long time to load, but I can’t even change wallet or click anywhere except the on the three buttons on the right corner. It simply not responding.

Is this going to be fixed in an update or will you somehow roll back the earlier update?

I’ve got >150 wallets so I am not very keen on starting over with some other provider, and importing it all one-by-one

Edit: It only occurs on Firefox. The Chrome wallet still works fine.

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Please reach out to MetaMask Support.

  • This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.

Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.

1 Like
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Thanks but I tried that, couldn’t get through to submitting a ticket just the usual robot labyrinth. I guess I just have to hope they solve it or try something else with my seed. Sigh.

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Answer a few questions from the bot and then you will be connected to a live agent that will further assist you.

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