Some time ago I tried to link my mobile MetaMask wit some other service or website, cannot remember, but it closed itself then and since that day every time I enter password and try to login MetaMask closes. Is there any way to fix this without resetting the wallet?
hi @Daniel69 ,welcome to MetaMask community.
Is your APP the latest version?
If not, upgrade it to the latest version. maybe it works.
Hi.
It is the latest version, last update did not fix it.
Hey @Daniel69, please reach out to MetaMask Support.
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Visit : https://support.metamask.io/
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Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:
- This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.
Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.