Peg eth problems

had some bnb coins. i used pancake swap to convert them to eth then i had eth as one of my assets. i then tried to send those converted eth to a remitano address. this is 4hours since that transaction and nothing has reflected in the remitano wallet

Hi, Welcome to the Metamask Community.
Kindly note that the Community section is not monitored for support.
Without disclosing sensitive account and transaction info, are you able to see your transaction on a block explorer such as ?

yes i can see it on bscscan

If you see it as a confirmed transaction on bscscan, then we recommend reaching out to remitano’s support regarding this. You can reference your transaction hash as the proof of transaction.