Please Help!
I Accidently send MATIC on BNB network to Polymatic Network on Kraken…
Now I feel really stupid
Kraken Support can’t help…
I have seen similar toppics on the support forum but none of them have a solution…
I have seen the tokens in some kind of address that only contain the coins.
Is there a way to get these tokens back? Or is it better to just accept the fact that they are lost forever?
Thanks in advance!
Hi @KasperV , welcome to MetaMask community!
Only Kraken can help you with that. No one else.
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Thanks for the reply!
Kraken already told me that it is very difficult and it is not going to happen.
Luckily it was not a lot of tokens. I split my transfer up to test if it would work. But during my last transfer I got distracted and forget to change the network …
Well … lesson learned the hard way.
I always double check everything, so it was very frustrating. But your reply helps me accept my dreadfull fate
In this case there seems no solution to the problem. If there is a solution it is to costy for Kraken to execute.
When you have a similar problem it might help to contact the receiver or the support from the receiving exchange you are on. But there is a big chance they can not help you.
So the true solution is, don’t get distracted like me, and always double check if your network settings are correct.
Greetings
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