Please Help! I Accidently send MATIC on BNB network to Polymatic Network on Kraken.. Support can't help

Please Help!

I Accidently send MATIC on BNB network to Polymatic Network on Kraken…

Now I feel really stupid :frowning:

Kraken Support can’t help…

I have seen similar toppics on the support forum but none of them have a solution…

I have seen the tokens in some kind of address that only contain the coins.

Is there a way to get these tokens back? Or is it better to just accept the fact that they are lost forever?

Thanks in advance!

Hi @KasperV , welcome to MetaMask community!

Only Kraken can help you with that. No one else.

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Thanks for the reply!
Kraken already told me that it is very difficult and it is not going to happen.
Luckily it was not a lot of tokens. I split my transfer up to test if it would work. But during my last transfer I got distracted and forget to change the network …
Well … lesson learned the hard way.
I always double check everything, so it was very frustrating. But your reply helps me accept my dreadfull fate :rofl:

In this case there seems no solution to the problem. If there is a solution it is to costy for Kraken to execute.

When you have a similar problem it might help to contact the receiver or the support from the receiving exchange you are on. But there is a big chance they can not help you.

So the true solution is, don’t get distracted like me, and always double check if your network settings are correct.

Greetings

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