Restored account, I see 2 accounts, missing more

Support Backup / Restore / Import
1

Hi,

It’s been more than a year since I access my metamask wallet. In the past I had restored it previously using the seed phrase and added accounts with no problems.
Now I have updated brave and reinstalled metamask, restored account using seed phrase, but only have 2 of my 4 accounts (with their correct token amount in them). As I added (created) a new account they come up empty, no tokens. Why is this? could have I been hacked?
one of the tokens I had was the old ETHOS, now voyager token, could the change in name affect my situation?

Please! Thanks!

2

Welcome to the MetaMask Community @juanca!! :fox_face: :rocket:

I apologize for the trouble with restoring your wallet. When you created the new accounts, were they the same accounts/address previously associated with your wallet?

When you search for the addresses on Etherscan.io, does a balance appear? You will be able to see all of the transactions associated with the address there to see any incoming or outgoing transactions.

I suggest contacting the ETHOS/Voyager project to find out how to go about migrating your tokens or claiming your Voyager tokens.

2 Likes
3

thanks, yes, searching on etherscan and then adding a custom token worked!

4

amigo una pregunta usted tiene el mismo problema?, a mi no me asigana la misma cartera ese es el problema que presento

5

Tengo el mismo problema que tú hace 5 días

6

Hi, I have in my Wallet 2 accounts, or 2 public addresses, the first one is the one it gave by default and the second one I created to use in the BSC network. Yesterday I had problems on my cell phone and needed to reinstall the app. I entered the 12 words, and as usual, it showed me only the default address, I registered the Binance Network, and following the recommendations, I gave it create, so I could recover the second public address, I did it 1, 2, 3 up to 26 times and it still does not show me the Public Address that I had originally. IT IS NOT AN IMPORTED ACCOUNT. It is original from the same wallet. I am entering the seed in the correct order and form, I check to avoid possible errors, and still nothing. I can’t get the second account to appear, I check Bscscan and there I can see my public address, with its balance, but I can’t see it in Metamask. It is the account I have to enter PlanVsUndead. I wrote to metamask support, but they claim it is impossible for this to happen, but it is happening to me!!!, and I read that I am not the only person with this situation, but metamask does not respond and does not seem to take reports seriously. Can you help me?

Metamask does not respond, because they claim, they are lies, or it is false what we say, apparently their algorithms are INFALLIBLE, they think so, because there are many of us with the same problem and still nothing, I have already generated more than 60 accounts, trying to show me the old one, where I have the funds, crazy.
I have already tried this:

The account you are missing was a secondary account created under the Secret Recovery Phrase you currently have.
To check if that is the case, use https:// danfinlay. github. io/ mnemonic-account-generator/ to generate 10 to 100 accounts and check if the missing accounts are in that list.

I generated up to 10000 accounts and still the account I am looking for is not showing up, no one responds on Metamask, what I have done is because other members of this community have posted suggesting, but Metamask DOES NOT RESPOND.

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In view of the fact that Metamask Support is not responding, and keeps us on the verge of despair. Searching in the networks I found this information https: // blockmit . com /guias /variadas /generar-semillas-bip39-con-dados/ I read and applied what he recommended (following the advice, offline) and I have been generating, more quickly, the accounts, this program generates the public address and even the private address, matches the accounts that I was creating in my wallet, I still do not find the public address I am looking for (with this system I have generated more than 60 thousand, and nothing). I will keep insisting. If you want to try your luck, let’s see if you can find a solution. It is simple to use… Generate a random mnemonic 12 or 24 words, just indicate the amount of words of your seed, in my case it is 12, BIP39 Mnemonic : place the seed phrase (12 words), Coin : select the currency, in our case ETH, and wait for the wallet to be generated, by default there are 20, but you can request to generate more, I have been generating from 10 thousand to 10 thousand. The page will show you a list of 4 columns, including the public address and the private address (which is what we need to import the account). IMPORTANT : you must use this page offline, and if possible on a computer that is not yours, it is recommended. As I told you, I still can’t find my lost public address, the others appear, but I keep trying. Do it at your own risk and discretion, if you manage to get what you are looking for, I recommend to withdraw your currency and leave that account. This is the Link https: // bip39 . net

Have a Nice Day