I just installed the AR Snap more than a year ago. It worked. Today i wanted to check it again, but the app is saying my MM is locked but it’s not. I tried turning it off and on again but that hasn’t worked either. What should I do?
Please reach out to MetaMask Support.
-
Visit : https://support.metamask.io/
-
Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:
- This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.
Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.
1 Like