Status = Success, No funds found in my MetaMask Wallet

Support General
1

Hi @nakedwinnie
On January 29 I made an order for around $10 ETH of CoinSpot. My email and my CoinSpot both said that the transfer had been completed and successful, but i got no funds on my Metamask. I have tried signing out and in again, I have refreshed the page multiple times and nothing has worked. Is there a chance someone could help me gain my funds back?

Transaction hash -

0xc4694c63a4e214383f1c8ef41fe38c93ca30af4680452bc608dd3e0ee8690dd1

To this wallet - 0x9B0Efe66409A92c4FABd5883bd5d81C0de6264ab

-Thank You

3

Hey @Scamo, it looks like this transaction was on Binance Smart Chain. Please make sure that you have added BSC as a custom network and that you have imported ETH on BSC as a custom token :point_down:

1 Like
4

I have just tried that and it says my estimate balance is still $0.00.

6

it finally worked.
thanks guys

1 Like
8

On January 31 I purchased eth through moonpay to
go to my metamask account,however the funds are not there as it says my balance is zero. Can you please let me know why it says zero balance?

10

Hey @FRESH1, welcome to the MetaMask community! :fox_face:

Please create a new topic for your separate issue :slight_smile: