How can I get direct assistance from the support team?
Bots aren’t helpful at all.
hi, visit https://support.metamask.io/ , then click the large blue “start a conversation” bubble in the upper middle of page,
This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.
Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.
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