Support team direct contact

How can I get direct assistance from the support team?

Bots aren’t helpful at all.

hi, visit , then click the large blue “start a conversation” bubble in the upper middle of page,

This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.

Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.