Swap seemed successful, but didnt get the tokens

Support Swaps
1

Hi,

I did a swap as normal from my eth to another coin ( Kompete)… every went well, but then I can see that the Eth has gone down, but hardly anything for my other coin… ( with a value of 0)

Checked on Etherscan, says success and it shows that all the swaps were dont through uniswap V2 and V3

Any ideas ? Also I cant contact MM support … perhaps because I am new here.

Thanks

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2

Hi friend! I can take a look into it if you’re comfortable with sharing your public address.

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Hi

Thanks for that… Do you know how I can contact the MM support ? as my "start a conversation " button is blank !??

Thanks again
Al

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4

hey @almotor , refresh your page. If it doesn’t work, just try another browser.

it will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.
Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.

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Many thanks for your replies.
I did some of that, but still no luck… perhaps its from the firewall or vpn ( most annoying ! )

I will try a different machine as well, fingers crossed

Thanks
Al

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