Swap WETH to ETH but it's gone

[oongok]

I tried to swap WETH to ETH through MetaMask swap, but the WETH got burned, i didnt received any ETH back.

I tried to contact MetaMask support but it’s no luck

Txn : 0x6064c7a864f78315c9578bd3b1723a340294d14419aaa6b8c346d7ceb36bb877

Can anyone help on this?

[tuya]

hey @oongok , it seems that 2.4 weth returned to your own wallet after the transaction.

[oongok]

the 0000 is not my wallet, it was 6ec7. so it’s stucked on 0000 @tuya

[Mandip]

Can you check in your opensea account? As per debank, this transaction is related to opensea

If you have not got returned anything NFT/ETH for your matching orders in opensea, can you also kindly consult with opensea first?

[oongok]

I already try to consult to opensea @Mandip , but they said that I need to contact to wallet provider since WETH are completely burned sucessfully when converting to ETH.

But at 1st places I’m confused, why MetaMask swap interacting with the opensea, which I still confused at the moment, because I simply use the MetaMask swap

[Mandip]

Hi @oongok , Please contact with the MetaMask support team.

• Visit : https://support.metamask.io/

• Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:
  

  

• This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent. Our agent will never DM you first

Remember - NOBODY, including from support, will ask for your secret recovery phrase / private key or for you to input it onto any website for confirmation.

[oongok]

@Mandip thanks for this, but I already doing that, but it’s still ongoing discussion, I also got an update from opensea that matchorder are not function from opensea

[Mandip]

Please wait patiently for reply from the MetaMask support team if you have not received. If received, kindly follow the instructions provided.