I tried to swap WETH to ETH through MetaMask swap, but the WETH got burned, i didnt received any ETH back.
I tried to contact MetaMask support but it’s no luck
Txn : 0x6064c7a864f78315c9578bd3b1723a340294d14419aaa6b8c346d7ceb36bb877
Can anyone help on this?
hey @oongok , it seems that 2.4 weth returned to your own wallet after the transaction.
the 0000 is not my wallet, it was 6ec7. so it’s stucked on 0000 @tuya
Can you check in your opensea account? As per debank, this transaction is related to opensea
If you have not got returned anything NFT/ETH for your matching orders in opensea, can you also kindly consult with opensea first?
I already try to consult to opensea @Mandip , but they said that I need to contact to wallet provider since WETH are completely burned sucessfully when converting to ETH.
But at 1st places I’m confused, why MetaMask swap interacting with the opensea, which I still confused at the moment, because I simply use the MetaMask swap
Hi @oongok , Please contact with the MetaMask support team.
Visit : https://support.metamask.io/
Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:
This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent. Our agent will never DM you first
Remember - NOBODY, including from support, will ask for your secret recovery phrase / private key or for you to input it onto any website for confirmation.
@Mandip thanks for this, but I already doing that, but it’s still ongoing discussion, I also got an update from opensea that matchorder are not function from opensea
Please wait patiently for reply from the MetaMask support team if you have not received. If received, kindly follow the instructions provided.
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