System error ：“this.str.charCodeAt is not a function”

Support General
1

Then, how can we solve this problem?

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2

What problem exactly

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I’m having same problem, I updated my chrome extension and tried to login with my password, as I’ve done hundreds of time before. But got the error this.str.charCodeAt is not a function

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Okay , if you already have your seed phrase , you can just import your wallet using your seed phrase . Remember , never click links or give out your seedwords to any link or support network . Be safe out there

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I’m using Firefox for my Metamask and it works just fine. Before I used Chrome and often had some problems with it. Maybe you could try to use Firefox if the problem is not fixed.

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Hey @Mhan, welcome to the MetaMask community! :fox_face:

The team is aware of this issue and it is in the works. Thank you for your patience!

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