Tokens cant be withdrawn from Metamask wallet

I set up my Trezor to my Metamask account.
I transferred my tokens into one of 3 accounts under the hardware logo that was set up when I loaded trezor on Metamask. When I go to withdraw them it will not prompt my trezor device to release the tokens.
When I check the account numbers set up in my metamask that was set up when loading the Trezor The one my tokens are stuck in does not show on my Trezor wallet but all others do.
Any help would be appreciated.
[20210425_222911_1.mp4]

(https://consensys.zendesk.com/attachments/token/Bn4ChgcDyFuaBOAeTNAqENzhk/?name=20210425_222911_1.mp4)