В моем кошельке не отображается баланс, и нету транзакции на поступление. Помогите разобраться. Куда оно пропало

Transaction Hash: 0x5e446d0d02484b81841cfdd3aef188ea9a4120a75b0a13d1944b70dd8e5440e9

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He sent BNB to the contract address, There should be no successful claim later, and it is sent as 0,
So I want to remind him that he can contact the project party to deal with it.