Unable to acces dapps

first of I have cleared my cache, restarted my browser, computer, log in log out, switch chains, updated latest version, disconnect the dapp and connect it manually, nothing…

when I try to access any dapp MM extension will show connected to the site, yet the site will not work. I would log out of MM and enter dapp and try to connect, MM extension would not pop up and prompt me to provide my password. When inside dapp I would click connect wallet nothing happens or error connecting to the wallet.

Open a ticket does not exist on metamask.zendesk.com.
getting started - community - (nothing)

What do I do?

1 Like

Hey! What browser are you using?

Also - to do live chat you have to follow these steps and click “start a conversation” on Zendesk -

please submit a ticket to our support team at
https://metamask.zendesk.com/hc/en-us and click Start a Conversation

Screenshot 2022-02-15 082305

A live chat box window will then automatically appear on your screen where you may contact the support team

1 Like

Thank you, I have managed to write to support.

Issue has been google account, had to sing out and back in, it’s a first.


Are you using Chrome? Firefox?

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