If your issue is happening on multiple platforms, it isn’t the problem we’re describing, although the workaround release we’re working on should also give you another more reliable way to connect your Ledger via the “Ledger Live” app.
We’re hoping to have that out by the end of the week. If your needs are more urgent than that, a few other workarounds:
- Use another web3 wallet with Ledger support (Brave, Frame.sh).
- Load your ledger seed phrase or account private key into MetaMask directly (compromises security a bit).
- Use the Ledger Live app to transfer the needed assets to a “hot” MetaMask account for using without a hardware wallet.