Unable to send tokens on the extension

Support General
1

We’re currently working to resolve an issue identified on the extension v9.5.0 and v9.5.1.

Users of custom networks (except BSC) will not be able to use the in-app send form. After selecting a recipient address they will see an error screen. We are working to get a fix together and released asap.

Workaround:

  • Refresh the page (or close then re-open the popup extension)
  • Go to the custom RPC form and edit the “Currency Symbol” to be “TESTETH”.
  • The user will now see “TESTETH” everywhere they expect to see the symbol of the currency of their network, however, they will successfully be able to complete a send with the in-app send form.