I appreciate that but with all the airdrops coming, i missed two already, I am losing alot of money. Has this been escalated? I need some type of resolution or workaround as i cant lose this wallet as its tied to a ton of airdrops. Ive given a ton of details and followed all the steps. Only thing that was fixed was swapping within mm.
Only other thing i can think of is i scanned a QR code for Hold network to import key. But ive deleted that app. i dont know what else it could be. If the wallet isnt hacked…you are all telling its the network? json? what if i installed on brand new laptop? someone has to have a workaround so i can use my wallet as i cant even send out of the wallet. i can receive but nothing else other than swap in wallet
Ive sent screenshot, did rpc, showed error logs. Is there not a senior specialist or someone i can get on a call with or troubleshoot live? or workaround? Ive used vpn, ive reset ip…i can call my ips and have them reset ip? there has to be something where i dont have to wait 2-3 days every time
A ticket has been created and your situation has already been escalated. Please understand that it is best to continue communication directly through your support ticket, and the technical support team will reply back to your responses as soon as they can.
It would be best to communicate with the support team, but in the meantime, you can install the same wallet on another device to see what happens. Before doing so, make sure that the device is secure and it is free of malware.
Im despereate. I could lose 100k or more if this wallet doesnt get resolved. So Im just trying to do stuff while waiting. I dont knw what the errors mean but i see alot of json errors …i was just able to sign a linea transactino for their linea event…but one thing ive noticed too…is that my gas is extremely high, abnormally high…even when gas isnt high…and i get a ahigh gas warning on every single transaction no matter the tiem of day