Wallet unable to transfer funds, trc20 USDT

Support Sending and Receiving Tokens
1

The TRC (Transfer Control Code) is sufficient, the power and bandwidth are sufficient, but transfers and transactions are not possible.

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Hello! Thank you for sharing the details and the image. This situation could be for an error that the team need to check more about it. For that is necessary to contact the live chat support and provide more details there to get the correct instructions or steps to proceed.

Steps for live support from MetaMask: visit https://support.metamask.io/ Select the “Contact Support” button under Start a Conversation bubble. Chat with support may take several seconds to load. If it does not load, please try another browser. You do not need to open a ticket on the same browser as MetaMask, so you can try multiple browsers easily. A bot will initially try to help you, but you will get connected to live support if bot cannot assist.

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Hi, just to add some context to Max2’s response.

The issue you’re experiencing with TRC20 USDT is likely related to Tron network resource limitations. Even when you havesufficient TRX for power and bandwidth, some wallets require a minimum TRX balance to execute smart contract interactions for
USDT transfers specifically.

A few things to check:

  1. Make sure you have at least 10-15 TRX available in your wallet
    as a buffer for network fees beyond just bandwidth and energy.

  2. Check if your Energy is sufficient – USDT transfers on TRC20
    consume Energy, not just bandwidth. If Energy is 0, the
    transaction will fail even with bandwidth available.

  3. Try using TronLink or the Tron network’s own tools at
    tronscan official website to verify your resource balance in detail.

If none of the above resolves it, Max2’s suggestion to contact MetaMask live support is the right next step, as this may be a wallet-specific configuration issue.

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